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Health service quality

Update: February, 27/2015 - 00:00
Viet Nam's special day to honour medical practitioners, Doctors' Day, is celebrated on February 27.

Doctors and nurses at thousands of hospitals and medical centres nationwide are always out front trying to save lives, but they also occasionally come under strong criticism for backward practices and standards of cleanliness.

Viet Nam News has heard of many foreigners searching for safe and experienced procedures to treat a range of medical problems and diseases. It has also heard of clinics where no patient records are kept or where the eye is on the patient's wallet, not his health.

The sector is also often criticised for being unprepared for emergencies, overloading, poor equipment and facilities, and long waiting times for health checks and treatment.

The medical profession has made strong efforts to improve its performances. Early this year, the Health Ministry organised online conferences to try and restore public trust in the medical sector.

This led to many hospitals trying to resolve the overloading situation. They aim to make sure there is only one patient to a bed, not two or three.

Have you ever had your health or illness checked and treated at a public hospital in Viet Nam? Could you share with us your experience? How do assess the service quality there? What should the health sector do to better its practice?

Please reply by email to: , or by fax to (84-4) 39332311. Letters can be sent to The Editor, Viet Nam News, 79 Ly Thuong Kiet street, Ha Noi. Replies to next week's questions must be received by Thursday morning, March 5, 2014. — VNS

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