|The company launched its services in Ha Noi last month. The application instantly tells users that a car with a specified licence plate will arrive in 10-15 minutes. Clients can then track the car on their phone. — Photo doanhnhansaigon
Since June, local and foreign passengers in HCM have enjoyed the luxury and convenience of Uber. This takes only a few swipes on a smartphone for clients to start up their Uber app, then select a car and pickup location.
The company launched its services in Ha Noi last month. The application instantly tells users that a car with a specified licence plate will arrive in 10-15 minutes. Clients can then track the car on their phone.
The application has become popular in more than 150 major cities around the world. However, it has also faced resistance from regulators in America and Europe who claim the service provides unfair competition and faces no regulation of standards.
In Viet Nam, the Department of Transport in HCM City requested the Transport Ministry to look into Uber's operations. The Taxi Association of HCM City claimed that Uber drivers were not under any regulation.
Have you tried using this service in Viet Nam or another country? What were your experiences? Do you think these kinds of services should be under stricter control or is Uber just another player with cheaper options?
Please reply by email to: email@example.com, or by fax to (84-4) 3 933 2311. Letters can be sent to The Editor, Viet Nam News, 79 Ly Thuong Kiet Street, Ha Noi. Replies to next week's questions must be received by Thursday morning, November 20, 2014. — VNS