The National Administration of Tourism plans to name and shame tourism destinations that receive many complaints from both domestic and international visitors for providing a poor quality of service.
The list will be published on the agency's official website as well as being spread by mass media.
Administration officials said they hope the move will improve service quality, ensure the rights of tourists and, especially, attract more foreigners to visit Viet Nam and recognise it as one of the most attractive destinations in the world.
We really want to hear your thoughts about the move. Do you think it will work effectively? Will it really help to improve tourism service quality and subsequently the image of Viet Nam in your eyes? Would you be more likely to revisit Viet Nam if the service quality was better?
Please reply by email to: firstname.lastname@example.org, or by fax to (84-4) 3 933 2311. Letters can be sent to The Editor, Viet Nam News, 79 Ly Thuong Kiet Street, Ha Noi. Replies to next week's questions must be received by Thursday morning, October 10, 2013. — VNS