Ha Noi may grant land-use rights and house-ownership certificates (Red Book) online, Nguyen Huu Nghia of the Department of Natural Resources told the newspaper Tien Phong (Vanguard).
The pilot project was introduced only two weeks ago, but how is it shaping up?
On-line approval has helped us cut the amount of time taken by applicants and our staff. Clients don't have to visit our office, just sit in front of a computer and fill in forms.
All transactions can be done totally on-line at the Web site http://tnmtnd.hanoi.gov.vn. However, for complicated cases, such as when ownership of the land has been transferred several times and the attached documents are insufficient, applicants have to attend our registration office to complete the process.
Many people have complained that it is hard to set up a "red book" on-line because administrative procedures are still very complicated. Do you agree?
At present, the on-line service is still in the pilot stage. That's why our
service is limited to organisations and enterprises only. After the trial
period, we will extend the service to households.
In my opinion, the on-line service should have been provided years ago. And if this had been done, we could have saved a lot of time and money for many people, enterprises and others.
One advantage of the on-line work is that we will be able to rule out
bad practices, including corruption or bribery, as information disclosure
is a must throughout the process.
I believe the decision to grant "red book" on line is a step in the right direction by Ha Noi authorities. We hope by the end of the pilot stage we'll be able to roll it out to households and hopefully it will be implemented nation-wide to simplify administrative reform. By now, about 38 percent of applying organisations have been granted a "red book".
What about the granting of the red books to households living in city apartments?
It should be recalled that when Prime Ministerial Decree 71 on new urban areas, including mini apartments, come into force, a few apartment owners were granted the red books. But after that we didn't grant any more to mini apartment owners because their construction was not up to standards.
This is a huge challenge for my department and concerned agencies. However, in my opinion we have to find a way to solve the problem for the benefit of mini apartment owners. At present we are consolidating all information into a report to submit to higher authorities to ask for their recommendations. — VNS