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Software enhances customer relations

Update: October, 18/2014 - 10:00
TRG introduces the latest enhancements and new trends of technology solutions at TRG Customer Day held on October 16. — VNS Photo Quynh Hoa
HCM CITY (VNS)  — Standout organizations empower their customers, partners and employees by becoming social businesses that connect, engage and deliver breakthrough business results, a company CEO suggests.

Speaking to Biz Hub, Rick Yvanovich, founder&CEO of TRG said at a company event in HCM City on Thursday said that social-business software, which operates similarly to social media, was still new in many companies in Viet Nam.

But it can help organisations of all sizes work smarter, become more agile and foster innovation.

Social business is about processes, productivity, collaboration, and offers quick access to data the company needs.

Most office workers spend 28 per cent of their day on email, so time spent on email can be decreased by introducing social networking communications into a business.

Apart from social business solutions, speakers from TRG International and its partner, Infor, spoke about the latest strategies in financial management, enterprise performance management, and gave tips for optimising their current financial systems.

"By updating the latest enhancements to our solutions, TRG customers save time and become more productive. It can help them visualise their growth," Yvanovich said.

TRG International hosted its annual Customer Day event for 100 financial experts from 70 companies operating in financial services, insurance, oil&gas, hospitality, aviation, healthcare and education. — VNS

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