|Ha Noi Facebook page. — Photo VNS
HA NOI (VNS) — The Ha Noi People's Committee – the capital city's authority – said it would start collecting opinions and feedback from its citizens on its official Facebook page.
The city's Facebook page would also be used as a channel to answer citizens' queries and communicate important information and messages from the city's administration.
The page attracted 17,000 followers within just four days of it being publicised. It information about ongoing activities and agendas in the city such as the price stabilisation scheme for the upcoming holidays and the status of the public school projects in Dich Vong and Trung Hien areas.
Numerous issues and queries have been raised by people on the page. It has also been received positively by the public, as citizens said they appreciated the city authority's efforts to improve communication with them via the Facebook page.
The committee's office said feedback posted on its Facebook page would be processed and handled in the same manner as when citizens would call the city's hotline. Responses from the city's leaders would also be posted online.
A senior official from the committee's office said Facebook provided an excellent platform for fast and easy information exchange and interaction with citizens. However, he said people should behave in a responsible manner while posting on the page to prevent it from being overloaded with unnecessary queries. — VNS