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VietNamNews

Consumer helpline launched

Update: March, 07/2015 - 08:54
HA NOI  (VNS) — The Viet Nam Competition Authority this morning launched a free helpline (1800 6838) to receive consumer complaints.

The helpline will also give advice to consumers on the complaints they have about goods and services, or if they want to report violations of consumer rights across the country.

Last year, the agency handled more than 1,000 complaints, 4.6 times higher than the number in the previous years. — VNS


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