Wednesday, November 22 2017

VietNamNews

Consumer helpline launched

Update: March, 06/2015 - 14:44
The meeting to launch the free helpline held in Ha Noi today. — Photo of vov.vn

HA NOI (VNS) — The Vietnam Competition Authority this morning launched a free helpline at 1800 6838 to receive consumer complaints with the aim of protecting consumer rights.

The helpline service will give advice to consumers if they have any complaints about goods and services, or if they want to report violations of consumer rights across the country.

Last year, the authority, under the industry and trade ministry, handled more than 1,000 complaints, 4.6 times higher than the number in the previous years. — VNS


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