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VietNamNews

Area code change triggers concern

Update: January, 10/2015 - 09:13
A new circular that will change area codes in 59 provinces and cities starting March 1 has caused headaches for companies. — Photo BIzLIVE
HA NOI  (VNS) — A new circular that will change area codes in 59 provinces and cities starting March 1 has caused headaches for companies.

Nguyen Hong Minh, director of a taxi company, said that because of the change – put in place by the Ministry of Information and Communications – he would need to reprint or redo VND400 million (US$18,600) worth of invoices, billboards and calendars that were made with the current phone numbers on them.

If his company did not re-print everything, customers might not be able to contact the taxi service, and he could lose a lot of money, he said.

Similarly, Do The Gia Cake and Jam Company spent hundreds of millions of dong to print 20,000 packages of jam with its current phone number for Tet, said Do Thu Thuy, a company representative. To save money, the firm did not plan to reprint the packages, she said.

However, Tran Manh Hung, general director of the Viet Nam Post and Telecom Group (VNPT), said callers would be able to use both current and new area codes for three to six months after the circular took affect, to give clients enough time to transition.

In addition, when making a phone call, people would receive instructions from VNPT's switchboard operators on using the new area codes, he said.

After three to six months, people would become familiar with the new area codes, and they would completely switch over, he said. — VNS

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