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Ha Noi launches urban issues hotline

Update: July, 12/2014 - 09:30

HA NOI (VNS)  — The Ha Noi Department of Information and Communications has set up a free hotline where complaints regarding lighting, electricity, water supply and other urban infrastructure-related problems can be reported.

Nguyen Xuan Quang, the department's deputy director, said the hotline number, (04) 3844 5566, would be available 24 hours a day so that the solutions to the reported problems can be worked out as soon as possible.

He said if a concerned State agency fails to respond to some information, and if the complaint proves to be true, the city authorities would be informed and agency would face disciplinary action. — VNS


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