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State administrative organisations strive to attain quality standard certificate

Update: April, 07/2012 - 09:21

HA NOI — Nearly 30 per cent of State administrative organisations throughout the country had been granted Quality Management System Certificates in accordance with the ISO 9001:2000 standard, according to the Directorate for Standards, Metrology and Quality at a conference yesterday.

They included 189 organisations under ministerial control, and 2060 others at local level.

The rest must all obtain the certificate by the end of 2013.

The certification was implemented following the Prime Minister's decision on the application of quality management systems in State administrative organisations issued in 2006.

The application of quality management systems helped improve the effectiveness and transparency in the operation of administrative organisations by setting up systematic working methods and simplifying procedures, said vice director Tran Van Vinh.

He added that quality management systems also promoted the implementation of one-stop shop and one-door policies, increasing the efficiency of public services.

However, experts at the conference said the monitoring of quality management systems in State organisations following certification was minimal.

This year, the department would focus on the classification of administrative procedures as a step towards administrative reform and preventing wasteful use of the State budget. — VNS

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