HCM CITY — Authorities in HCM City's Tan Son Nhat International Airport have been carrying out tough measures to stop violations by taxi drivers operating at the airport in order to ensure better service for passengers, an airport official said.
Dang Tuan Tu, director of the Tan Son Nhat Airport Security Centre, was quoted by the Tuoi Tre (Youth) newspaper as saying they were conducting regular inspections of taxi operation at the airport for penalties to check for compliance with regulations.
Taxi companies found repeating violations would have their airport operations suspended, he said.
For the long term, the centre would make a shortlist of taxi operators with good service records and only allow them to operate at the airport, he said.
Tu said a taxi firm would be suspended from operations if it was found committing 30 violations within a month irrespective of how minor they were, under new regulations set by the centre. Earlier, only more serious violations, including the refusal to serve guests travelling short distances, charging fares higher than actual meter charges, or created a ruckus at the pick-up site were suspended.
Since early this year, minor violations like picking up guests at prohibited locations and not obeying security people's instructions have been recorded, he said.
Currently, the centre has suspended popular taxi firm Mai Linh from operating at the airport for one month since last Sunday because of 45 violations by its drivers in January. Mai Linh and Vinasun are the most popular and reputed taxi service operators in HCM City.
Meanwhile, previously suspended operators – Petrolimex Taxi, Festive Taxi, and Happy Taxi, have been allowed to drop off passengers at the airport, but not pick them up.
"There are 11 operators with 10,000 taxis operating at the airport at present," Tu said. "The centre is providing training for taxi services at the airport to half of the total drivers. In the near future, only trained drivers will be allowed to work at the airport." — VNS