Updated  
April, 19 2014 09:54:00

Officials exhorted to walk in public's shoes

"Public officials need to put themselves in the positions of constituents so they can deal with their cases more responsibly" Deputy Prime Minister Nguyen Xuan Phuc said at his meeting with the Reception Office of the Party Central Committee yesterday. — VNA/VNS Photo Nguyen Dan

HA NOI (VNS) — Public officials need to put themselves in the positions of constituents so they can deal with their cases more responsibly, Deputy Prime Minister Nguyen Xuan Phuc said at his meeting with the Reception Office of the Party Central Committee yesterday.

Saying authorities in certain localities had shirked their responsibility, he requested the Government Inspectorate form groups that would inspect officials in State agencies and localities in charge of meeting with constituents and dealing with claims.

He also urged local leaders to organise meetings with constituents where they would listen to their opinions in order to protect their rights and avoid group complaints.

Participants at the meeting attributed the recent deluge of complaints to the fact that the Government's policies, especially those concerning housing and land use, were irrelevant to reality or inconsistent. However, they said, many localities had failed to address constituents' concerns.

During the first quarter of the year, the Party Central Committee's Reception Office received 5,180 constituents with claims, an increase of over 76 per cent compared to the same period last year.

The number of group complaints sent to the office also increased by more than 23 per cent. — VNS

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