THUA THIEN-HUE (VNS) — Drivers of cyclo rickshaws (or pedicabs) in Hue have been trained in communication skills to improve satisfaction among passengers who use this means of transportation in the former imperial city.
A class in communication skills run by lecturers from the University of Hawaii, United States, and a local charity training centre was organised last Sunday to teach the art of gentle behaviour to the drivers, as well as how to provide fixed rates for their services.
A total of 350 drivers, at the end of the class, learnt how important their communication and behaviour are to the success of their services.
As Hue is a peaceful and green city, many tourists opt for a trip on the cycle rickshaw to tour the city and enjoy its natural beauty.
However, some passengers have reported that they were being treated rudely and overcharged for their trips. — VNS