Viet Nam News
HÀ NỘI — Domestic airlines operating on the popular Hà Nội-HCM City route have reduced the number of their flights due to technical and staff difficulties, the Civil Aviation Authority of Việt Nam (CAAV) reported on Thursday. Nonetheless, it assured passengers that the domestic carriers were adhering to the flexible fare mechanism and not exceeding the ceiling level regulated.
The announcement followed recent complaints about lack of seats and surging fares despite this being the off-peak season.
Under existing regulations that went into effect in September 2015, the ceiling price of a one way Hà Nội-HCM City ticket is VNĐ3.2 million (US$140.5), excluding taxes, fees and other service charges.
Airlines say they offer more than 10 price levels on that popular route with the maximum net price of a one way ticket, ranging from VNĐ3.15 million on Vietnam Airlines (VNA), VNĐ3 million on Jetstar Pacific (JPA), and VNĐ2.87 million on Vietjet Air (VJA).
Although fuel prices have increased since 2015, Vietnamese airlines are still selling tickets within the regulated price range. “If the airlines violate the price regulations, the authorised body will step in and fine them in accordance with the law,” said the CAAV.
In response to passenger complaints of a recent drop in the number of flights and increase in ticket prices, especially on the Hà Nội-HCM City route where few discounts are available, CAAV explained that budget carrier Jetstar Pacific had cancelled a series of flights due to staff shortage, especially pilots.
Meanwhile, budget carrier Vietjet Air also reduced its flight frequency from an average 25 one-way flights a day to 16 flights per day due to the planned maintenance of aircraft and increased international flights.
Overall, according to CAAV data, from late September to early October, there were an average of 47 one-way Hà Nội-HCM City flights, 85.5 per cent more than the same period last year. Vietnam Airlines accounted for 25 flights (increased by 85.5 per cent), while VietJet Air has 16 flights (down 15.7 per cent), and Jestar Pacific operates six flights (down 53.8 per cent). Flights are totally booked and passengers are having to postpone travel in some cases.
In order to meet demand, the CAAV has directed airlines to increase the number of flights. By mid-October, Vietnam Airlines plans to add 2-3 flights per day between HCM City and Hà Nội, on average. It will also use larger aircraft on several of the flights. Vietjet Air is planning to add 4-5 flights per day, to an average of 20 flights on the route next week.
Jetstar Pacific will not add flights, for now, but has been working closely with Vietnam Airlines to ensure those having bought tickets get to their destination despite the decreased flights. Starting in November it hopes to operate 8-9 flights on this route, on average. — VNS
VN Airlines adds flights for APEC
The national carrier Vietnam Airlines has added nearly 110 flights supplying more than 20,000 seats on the routes between Hà Nội, HCM City and the central city of Đà Nẵng to meet demand during the Asia-Pacific Economic Cooperation (APEC) summit. The event started on October 5 and runs until November 13.
The airline will not only meet the high demand during the high-level week, but also ensure the connection and movement of officials and delegates from 21 economies and visitors taking part in activities on the sidelines of the event.
Dương Trí Thành, director of Vietnam Airlines, said the compnay was proud to be a partner of APEC.
The company has trained staff to meet the needs of passengers travelling during this peak period. — VNS