Viet Nam News
HÀ NỘI — Tiên Phong Bank (TPBank) in Hà Nội has launched LiveBank – the first auto bank trading model in Việt Nam.
The 24/7 online banking service is expected to save 40 per cent of transaction time in comparison with traditional models, thanks to the application of new and modern technologies. The model also ensures security for customers’ transactions.
LiveBank combined features of basic banks with online Video Teller Machine to support its customers.
Customers can enjoy basic transactions such as cash withdrawals and account inquiries. TPBank’s LiveBank serves basic needs, such as transactions paid in cash, electronic banking, including bank transfers, payment services, queries, term deposits registration of products and services of banks and other services.
It will also expand additional services by integration with eBank in the future. After a customer chooses a transaction, an image of a teller appears and carefully guides the customer until the transaction is finalised. Its aim is to help customers feel as comfortable as doing a transaction at an actual counter.
Two 24/7 TPBank’s LiveBanks have been launched at Láng-Hòa Lạc Industrial Park and No 54 Bát Sứ Street in Hà Nội. There are two others in HCM City, including Hùng Vương Plaza (District No 5) and Hải Âu Building (39 Trường Sơn Street, Tân Bình District). -VNS