|The company officially opened on Tuesday.— Photo laodong
HCM CITY (VNS) — The HCM City Youth Vocational Training, Career Orientation and Employment Service Centre (YES Centre) signed a co-operation agreement to provide human resources for Mat Bao Business Process Outsourcing (BPO) as the company officially opened on Tuesday.
The BPO model is a development management solution becoming more popular worldwide, with total turnover of US$132-162 billion from 2012-15.
The Philippines and India are major international BPO centres. In the Philippines, there are over 400,000 working in call centres.
The BPO model first appeared in Viet Nam in 2005, but it has yet to be fully developed. In 2007, around 17 per cent of enterprises, especially foreign and telecommunication companies, hired BPO services. — VNS