HA NOI (VNS) — Vietnam Airlines (VNA) passengers can now check-in for domestic flights at kiosks installed at the T1 Terminal at Noi Bai International Airport, which began operating December 1.
Officials note that the flight check-in procedure takes only about two minutes, as customers quickly receive their boarding passes. Passengers can perform the self check-in from 24 hours to 45 minutes before their flights.
For those with need to send luggage through, they are required to go to check-in counters where they will be given luggage receipts.
However, some passengers will need to continue checking-in at counters, including those using the business class lounge or customers with special requirements or travelling with children. Further, groups with over four passengers also need to check-in at counters.
According to a representative of VNA, self check-in kiosks at the airport will help the airline lower the time to serve customers, especially during peak hours. .— VNS