by Thu Ngan
HCM CITY (VNS)— Despite current economic woes, the foreign-direct invested company YKK Viet Nam has decided to pour more money into IT solutions in order to expand its business.
The company, which has been making similar investments in recent years even though the economy has remained stagnant, sees IT as critical to its development.
"The money we pour into IT has risen by 10-30 per cent each year in recent years," said Le Minh Long, the company's IT staff told Viet Nam News. "We've invested in both hardware and software, depending on our business and projects."
The company, which makes spare parts and accessories for the garment industry, has factories in the Amata Industrial Park in the southern province of Dong Nai.
YKK Viet Nam is a clear proof that companies outside Ha Noi and HCM City as well as small- and medium-sized enterprises nationwide are ready to pour money into IT infrastructure, even in times of economic hardship.
Many of these companies have begun to realise the key role of IT as a driver of business growth and sustainability.
They know that IT can help them manage their businesses and staff more effectively as well as improve services, particularly during an economic downturn.
"In the past, IT was seen as only a connection and data-processing tool," said Do Thi Hoa, Country Marketing Manager of IBM Viet Nam.
"Now companies are beginning to view IT as key strategic investment to differentiate themselves from competitors, and they are working to maximise the efficiency of their IT operations to transform their business processes and the way they serve and interact with their customers," she added.
A growing demand for IT transformation is occurring not only in big cities like HCM City and Ha Noi but also in companies in Binh Duong and Dong Nai provinces as well as Hai Phong.
The Umbrella Fashion Company Ltd and Asia Foods located in Binh Duong and VNPT in Hai Phong are a few of the companies that are beginning to see IT as critical to their success.
They are making such investments in order to have a powerful, flexible and cost-effective IT platform to improve internal collaboration as well as the online experience of customers.
"IT infrastructure solutions have provided YKK with a good foundation that supports our business operations and future IT expansion demands," Long said.
The Umbrella Fashion Company Ltd, for example, poured money into setting up a new website and buying software to create an online shop for customers.
Doan Quynh Nhi, company director, said that IT had brought the company many benefits, some of them intangible.
Not only does the new website save time for customers, but it has also helped her company sell more products in Viet Nam and abroad.
With demand for IT growing, many IT solution providers see these enterprises as the key segment in their geographical expansion strategies.
IBM Viet Nam, for example, has significantly expanded its presence to help companies outside Ha Noi and HCM City and SMEs nationwide by opening an office in Da Nang in May and working closely with local governments in Dong Nai and Binh Duong provinces as well as Hai Phong. — VNS