Viet Nam plans to strengthen its Information and Communication Technology (ICT) workforce in the next few years. One of the leading IT players in Viet Nam, IBM itself employs many ICT people to handle business expansion in one of the most lucrative market in the region.
|Vo Tan Long
General Director of IBM Viet Nam Vo Tan Long shares his thoughts about the current status of ICT human resources in Viet Nam, and how the country could develop them.
What is lacking in the ICT workforce in Viet Nam that a global company needs ?
In the 21st century, the service sector is providing more value to the global economy. So we need an IT team that can participate in the process of innovation and creativity with a deep awareness of the global situation.
At IBM, we consider the ICT workforce as people who can meet the so-called "T skill form", which means they have depth and expertise like the part downstroke of the letter "T", and the soft skills of business sitting like the struck at the top.
In technical terms, Vietnamese people are not inferior to anyone. Their difficulties lie in the breadth of knowledge. For example, an employee working in IT for the financial industry should understand what their customers need and understand the specific difficulties of the sector in Viet Nam.
The role of staff is to strive to achieve technology on par with the business. This is more challenging when the economic sector faces fierce competition.
Is IBM co-operating with universities in Viet Nam on ICT human resources?
IBM has, for many years, built strategic partnerships with universities as core activities contributing to the development of ICT. These ties exist at Ha Noi University of Technology, Da Nang University of Technology and HCM City University of Technology.
Through its academic initiative, IBM works with more than 30 universities and colleges across the country to help train thousands of students and encourage an exchange of activities.
These activities include support in training, establishing technology centres, giving students free access to the source of teaching materials and the most advanced technology around the globe
In addition, since 2007, IBM has worked with a number of universities in Ha Noi and HCM City to gradually introduce the concept of SSMED (Service Science Management Engineering and Design) to students. SSMED has developed into a global initiative involving hundreds of organisations and is beginning to be regarded as a call to action for researchers, businesses and governments.
What of the future?
The Vietnamese labour market has great potential. Universities in Viet Nam and the education sector need to change from the approaches of the past. And of course, to be able to successfully deploy programme SSMED, we also need the support and co-operation of the Government and the economic sector.
Just as young trees take five to 10 years to mature and provide shade, education or human resource issues cannot be resolved quickly. It may require two generations to produce far-reaching and comprehensive reforms. The benefits, and responsibilities, really belong to every individual. — VNS