Monday, December 18 2017


Workplace by Facebook changes how enterprises communicate

Update: April, 27/2017 - 20:00
Representatives of FPT Group, BIDV, Bảo Việt Life Insurance and Học mãi online education portal at a workshop to share the success stories of Workplace across Vietnamese companies in Hà Nội on Wednesday. — Photo VG
Viet Nam News

HÀ NỘI — Many companies in Việt Nam, such as FPT Group, BIDV, Bảo Việt Life Insurance and Học mãi online education portal, are using Facebook Workplace.

Participants heard this at a workshop to share success stories of Workplace, an enterprise social network for daily work and internal communication, across Vietnamese companies in Hà Nội on Wednesday. 

They all said Workplace helped in improving communication, business exchange and interaction between members, and subsequently helped boost productivity and save time and money for companies.

FPT CEO Hoàng Việt Hà said most FPT employees were young and did not like to use email for work. Workplace was easy to use, fast to deploy and had a friendly interface.

“It brings employees closer because it creates a friendly working environment. It helps increase communication between members, build internal culture and reduce email costs,” Hà said.

Following six months of operation, Workplace has become an essential part of the FPT Group. Several employees and working teams rely on Workplace to solve their problems. Some 22,600 users and 3,000 active groups create between 7,000 and 8,000 posts daily and there are some 7,400 active users per week, according to Hà.

Nguyễn Thị Thu Hòa, Bảo Việt Life Insurance Company’s head of MIS Department, said her company used to send up to 5,000 SMSes daily to insurance consultants. By using Workplace, the number of SMSes was reduced to 50 daily.

“Workplace helped us tackle challenges by correctly announcing new products and training courses in a timely manner. It provides support to agencies and sales staff anytime and anywhere,” Hòa said.

“Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organisations of all sizes can use familiar Facebook features such as newsfeed, groups, messages and events to get work done,” Ramesh Gopalkrishna, head of Workplace, APAC at Facebook, said.

“More than 14,000 businesses are using Workplace on every continent, including Antarctica. We are excited to see more Vietnamese businesses incorporate Workplace into their organisations to transform internal culture and communications, which will help drive greater efficiency and productivity among their employees,” Gopalkrishna said.

Workplace by Facebook is a communication platform helping companies internally connect, communicate and collaborate at work. This platform utilises familiar Facebook features such as newsfeed, groups and messages to help teams get things done. — VNS


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