Vietnamese hotels urged to improve level of services
HA NOI (VNS)— While the rapid growth of Viet Nam’s tourism industry has benefited the hotel sector, experts warn that not all hotels meet the industry’s basic requirements.
Most hotels in the country are small, with less than 20 rooms, and lack professionalism in terms of design, management and staff training, said Le Mai Khanh, Director of the Hotel Department of the Viet Nam National Administration of Tourism.
Although the agency has issued various hotel regulations since 1994, these are outdated and largely fail to meet international standards.
The Ministry of Culture, Sports and Tourism is currently developing a national standard for grading tourist accommodations. — VNS